Terms & Conditions

Welcome to www.gudogo.my. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions, which, along with our Privacy Policy, govern Luxe Care Sdn. Bhd.'s relationship with you concerning this website. If you disagree with any part of these terms, please do not use our website.
The term ‘Luxe Care Sdn. Bhd.’, ‘we’, ‘us’, or ‘our’ refers to the owner of this website, whose registered office is located at Pusat Perniagaan Megamas, No. 11-2, Flr 2, Jalan JU19/J, Kampung Baru Sungai Buloh, 47000 Sungai Buloh, Malaysia. Our company registration number is 202301015372 (1509294-W). The term ‘you’ refers to the user or viewer of this website.
We reserve the right to revise these terms at any time by updating this page. Continued use of the website after any modifications constitutes acceptance of the revised Terms and Conditions. Please check this page regularly for updates.

Website Usage

1.1 The content provided on this website is for general informational purposes only. It is subject to change without notice.
1.2 Your use of any information or materials on this website is entirely at your own risk. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
1.3 Unauthorized use of this website may result in claims for damages and/or be a criminal offense.

Intellectual Property Rights

2.1 All content on this website, including but not limited to text, graphics, logos, images, and product descriptions, is owned by or licensed to Luxe Care Sdn. Bhd. It is protected by applicable copyright and trademark laws.
2.2 You may:
Print or download materials for personal, non-commercial use only.
Share content with third parties for personal use, provided you acknowledge the website as the source.
2.3 You may not:
Reproduce, distribute, or commercially exploit any content without our prior written permission.
Store or transmit any content in other systems without authorization.

Products and Services

3.1 The products and information offered on this website are not intended to diagnose, treat, cure, or prevent any medical condition. Please consult a healthcare professional before using any of our supplements.
3.2 Product descriptions, pricing, and availability are subject to change without prior notice.

Orders and Payment

4.1 By placing an order, you confirm that the information provided is accurate and complete.
4.2 All prices are listed in Malaysia and are inclusive of applicable taxes unless stated otherwise.
4.3 Payment must be made via the methods specified on the website. We are not liable for any payment processing delays caused by third-party payment providers.

Shipping and Delivery

5.1 Orders are fulfilled through third-party delivery services. While we strive for timely deliveries, we are not responsible for delays, loss, or damage caused by these service providers or circumstances beyond our control.
5.2 Any delivery issues must be reported to us within 5 working days of receiving your parcel. Requests made after this period will not be entertained.

Returns and Refunds

6.1 Please refer to our Returns and Refund Policy for detailed information on returns, refunds, and exchanges.

Limitation of Liability

7.1 Luxe Care Sdn. Bhd. makes no warranties or representations regarding the accuracy, reliability, or completeness of the website content or products.
7.2 To the maximum extent permitted by law, we are not liable for:
Indirect or consequential damages.
Loss of data or profits arising from the use of this website.
7.3 We are not responsible for any temporary unavailability of the website due to technical issues beyond our control.

External Links

8.1 This website may contain links to external sites for your convenience. These links do not signify our endorsement of the websites or their content. We are not responsible for the content or practices of linked websites.

Governing Law

9.1 These Terms and Conditions and any disputes arising from your use of this website are governed by the laws of Malaysia.