Privacy Policy
Last updated: June 2026
Luxe Care Sdn. Bhd. (Registration No. 202301015372 (1509294W)), operating under the brand gudogo® ("we," "us," or "our"), respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit gudogo.co or make a purchase with us.
1. Information We Collect
When you interact with our website or make a purchase, we may collect:
- Personal details such as your name, email address, phone/WhatsApp number, and delivery address
- Payment information processed securely through our payment gateway (we do not store your card details)
- Order history and purchase preferences
- Communications you send us via email, WhatsApp, or contact forms
- Marketing preferences, such as newsletter sign-ups
2. How We Use Your Information
- Process and fulfil your orders
- Communicate with you regarding your orders, including delivery updates and customer support
- Send marketing communications, where you have opted in, which you may unsubscribe from at any time
- Improve our products, services, and website experience
- Comply with legal and regulatory obligations
3. Sharing of Information
We do not sell your personal data. We may share your information with:
- Delivery and courier partners, to fulfil your order
- Payment processors, to complete transactions securely
- Service providers who help us operate our business (e.g. email marketing platforms), under confidentiality obligations
4. Data Security
We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal retention requirements
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at gudogo.my@gmail.com.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
7. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at gudogo.my@gmail.com.